Keep good technology alive.
A broken device isn’t always a lost cause. We investigate the problem, explain your options and help you decide what comes next.
Find your repair
Pick the one that sounds like yours. Each page explains what we see most, how we diagnose it and what happens next.
- HDMI DEAD?ConsolesPlayStation, Xbox and Nintendo: HDMI ports, power faults, drives, overheating, controllers.
- WON'T BOOT?PCsGaming and workstation PCs, all-in-ones and office machines: no boot, no display, upgrades and custom builds.
- NO POWER?Laptops & MacBooksMacBook and Windows laptops: screens, keyboards, batteries, hinges, liquid spills, no power.
- CRACKED SCREEN?Phones & tabletsiPhone, Samsung, Pixel, iPad and Android tablets: screens, batteries, charging, cameras, liquid damage.
- TOLD IT’S DEAD?Motherboard & microsolderingBoard-level diagnosis and component repair across consoles, PCs, laptops, phones and tablets.
- MALWARE?Software & privacyReinstalls, malware removal, set-up and data transfer, privacy settings and GrapheneOS.
Not on the list? Describe it and we’ll tell you whether we can help.
The problem goes deeper. So do we.
The familiar story. A phone stops charging. The port gets replaced. It still doesn't charge. Now it's "dead".
Why that happens. Replacing the obvious part can't fix a fault that lives deeper on the board: a failed charging chip, a shorted power rail, corrosion under a component.
What we do instead. When replacing parts stops working, diagnosis begins. We test the board under the microscope, find the circuit that actually failed, repair it at component level where that’s viable, and tell you when it isn’t. Consoles, PCs, laptops, phones and tablets.
- Power rails
- Charging circuit
- Display lines
- Processor & storage
What you can count on
- Free initial diagnosisAdvanced procedures are only charged if you agree first.
- A quote before any workNothing is repaired until you approve the price.
- No fix, no repair feeGenerally. Any exception is agreed before work starts.
- Six-month warrantyOn eligible repairs, on top of your consumer-law rights.
- Track your repairEvery case gets a HUS reference you can check online.
The details, and the exceptions, are in our repair terms.
Getting it to us
- Pickup and return delivery, Brisbane metropolitan area. Priced by location; we quote yours when we reply.
- Mail-in, Australia-wide. You pay to send the device to us. We cover return shipping after a successful repair. Start the enquiry and you get packing and address details with our reply.
There’s no walk-in counter: every device comes to us by pickup or post.
Let’s find out what’s wrong.
Tell us what you see and what happened. You don't need to know which part it is, and you get a case reference straight away.
